If you're in danger, please call 911 if safe, the U.S. National Domestic Violence Hotline at 1-800-799-7233  (TTY 1-800-787-3224), the National Sexual Assault Hotline at 1-800-656-4673, or the National Human Trafficking Hotline at 1-888-373-7888.

Safe Stays by ReloShare

Anonymous hotel booking platform that helps agencies protect the identity and location of survivors of domestic violence, human trafficking, and crime.

#AliasApproved

Real-time reservations with national hotel chains under fake names for your clients, with added confidentiality features to keep them out of harm's way.
A headshot of Head of Safe Stays Paige Allmendinger
"Safe Stays would have saved me countless hours when I was working as an advocate with crime survivors. As someone who knows  the competing priorities direct service providers face each day firsthand, spending hours booking and managing safe hotel stays for survivors wastes valuable time, which should be spent providing life-saving services. We’re excited to make Safe Stays available to nonprofit and government agencies, to redirect time and effort back to the most important work."
- Paige Allmendinger, Head of Safe Stays
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No Fees
No minimum booking/membership fee. Simply pay for the reservations you need and nothing more.
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Book Under an Alias Name
It may be unsafe to use a survivor's real name, which is why we allow your client to use a fake one.
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Consolidated Billing
Consolidated monthly billing just one time at the end of each month, payable via ACH wire or check.
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Check-in confirmation
For every reservation, we call the front desk to confirm details and ensure check-in goes smoothly.
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No Credit Card, No ID
Fewer barriers to safety since guests aren't required to provide the hotel a photo ID, credit card or deposit.
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Instant Availability
No wasted time looking for  safe housing options, just rooms that are available immediately.

Want to Learn More about Safe Stays?

Enter your information below connect with our Safe Stays Team today.
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FAQ
Frequently asked questions about Safe Stays

Can I book hotel rooms using my nonprofit tax exempt status?

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Right now we are not able to offer tax exemptions for hotel rooms booked via Safe Stays.

Since we are not a tax exempt company and we are making the reservations, we are currently ineligible from making tax-exempt hotel bookings; however, we are looking into how we can pass along our client's tax exempt status in applicable states.

Which agencies can request to use Safe Stays by ReloShare?

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Safe Stays by ReloShare is available to nonprofit , hospital-based and government agencies that serve victims of crime.

How am I billed?

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Agencies will be invoiced for all reservations starting in a particular month within the first 15 days of the next month. Please note this means if a reservation starts in one month and ends in another, you could be invoiced for the reservation total before the stay is technically over.

Have a question? You probably aren’t the only one. Email Billing@Reloshare.com

What should I put in the Customer ID field?

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This is an optional section that was built in for your internal agency use. This field is included for agencies that want to use a client ID so when they receive the invoice they can link the cost back to the correct client. For example, some agencies use the client ID that is associated with their client in their case management system. That way, if the agency can’t recall which alias they used for a specific client, they can refer to the Customer ID.

Can guest(s) charge extras to the account without our knowledge?

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No, the only extras that will be allowed are those that are included in the reservation request. Unless otherwise noted, the only charges that will be billed to the account are the nightly rate, taxes, and any applicable charges if there is damage to the property.

If your agency wants to allow guests to make charges to the account, please indicate which charges are allowable in the “Notes” section of the reservation request. For example:

“The guest needs 1 rollaway bed for the duration of the stay. Also, please allow charges for long-distance phone calls to be billed to the account.”

Still have questions? Email us at:safestays@reloshare.com