Right now we are not able to offer tax exemptions for hotel rooms booked via Safe Stays.
Since we are not a tax exempt company and we are making the reservations, we are currently ineligible from making tax-exempt hotel bookings; however, we are looking into how we can pass along our client's tax exempt status in applicable states.
Safe Stays by ReloShare is available to nonprofit , hospital-based and government agencies that serve victims of crime.
Agencies will be invoiced for all reservations starting in a particular month within the first 15 days of the next month. Please note this means if a reservation starts in one month and ends in another, you could be invoiced for the reservation total before the stay is technically over.
Have a question? You probably aren’t the only one. Email Billing@Reloshare.com
This is an optional section that was built in for your internal agency use. This field is included for agencies that want to use a client ID so when they receive the invoice they can link the cost back to the correct client. For example, some agencies use the client ID that is associated with their client in their case management system. That way, if the agency can’t recall which alias they used for a specific client, they can refer to the Customer ID.
No, the only extras that will be allowed are those that are included in the reservation request. Unless otherwise noted, the only charges that will be billed to the account are the nightly rate, taxes, and any applicable charges if there is damage to the property.
If your agency wants to allow guests to make charges to the account, please indicate which charges are allowable in the “Notes” section of the reservation request. For example:
“The guest needs 1 rollaway bed for the duration of the stay. Also, please allow charges for long-distance phone calls to be billed to the account.”